Course Overview

  • 1

    Welcome to the Diploma of Project Management

    • Student Details and Learning Needs Assessment

    • Induction Session: Diploma of Project Management

    • Book in for the new student induction telephone session ( approximately 10 minutes)

    • Recommended textbook

    • An overview of the text: Project Management in Practice 2e

    • Important Information

    • Mark your calendar with the due date for Unit 1
  • 2

    Unit 1 | Manage project scope

    • Audio Visual Presentation 1

    • What is a project

    • Project characteristics

    • ‘Program’ versus ‘project’

    • Program’ versus ‘portfolio’

    • Key terminology: standard, framework and methodology

    • The project life cycle

    • Typical reasons project fail

    • Typical reasons projects succeed

    • Compression of the product life cycle

    • Audio Visual Presentation 2a

    • Audio Visual Presentation 2b

    • Defining the project scope

    • Learning Survey | case study - project charter

    • Establishing project priorities: The triple constraints

    • Project requirements

    • Components of a project scope document

    • Scope Management Plan

    • Project risks

    • Learning Survey | research activity - scope creep

    • Work Breakdown Structure (WBS)

    • WBS terminologies and techniques

    • Audio Visual Presentation 3

    • Change control processes

    • Governance and gates

    • Assessment for this unit

    • BSBPMG511 Manage Project Scope Assessment Tasks 1 to 3

    • BSBPMG511 Manage Project Scope Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 3

    Unit 2 | Manage project time

    • Recap: The project life cycle

    • Terminology used in this unit

    • Video Presentation 1

    • The importance of estimating

    • What is being estimated?

    • The Schedule Management Plan

    • Tools and techniques used to develop a project schedule

    • Video Presentation 2

    • Activity-on-node (AON) method of constructing a project network

    • Developing the project schedule

    • Integrating the Work Breakdown Structure (WBS) and the Project Network

    • Constructing the project network

    • Case Study: constructing a project network using the activity-on-node (AON) method

    • Revision Quiz | construct a project network

    • Case Study: estimating activity time of the project network

    • Case Study: determining slack or float and identifying the critical path

    • Revision Quiz | construct a project network, calculate early, late and slack times and identify the critical path

    • Video Presentation 3

    • Methods for estimating project durations (time)

    • Reducing project duration and accelerating project completion

    • Gantt charts (bar charts) and control charts

    • How to draw a Gantt chart by hand

    • How to create a Gantt chart in Excel

    • Change during the life cycle of a project

    • Revision Quiz | Project Schedule Management

    • Assessment for this unit

    • BSBPMG512 Manage Project Time Assessment Tasks 1 to 3

    • BSBPMG512 Manage Project Time Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 4

    Unit 3 | Manage project cost

    • Project cost management

    • Resource types

    • Video Presentation 1

    • Project costs - direct, indirect, fixed and variable

    • Identification of costs

    • Large capital items and long lead-time items

    • The importance of estimating in a project

    • Top down versus bottom up estimating

    • Estimating tools and techniques

    • Cost Management Plan

    • Video Presentation 2

    • Time-phased project budgeting

    • Learning Survey | research activity - Enterprise Resource Planning (ERP)

    • Case Study: from the WBS to the time-phased budget

    • Common issues that can lead to an increase in project cost

    • Contingency planning

    • Video Presentation 3

    • Cost monitoring and control

    • Project monitoring system structure

    • Types of reports

    • Learning Survey | research activity - Earned Value Management (EVM)

    • Cost closure

    • Revision Quiz | Project Cost Management

    • Assessment for this unit

    • BSBPMG514 Manage Project Cost Assessment Tasks 1 to 3

    • BSBPMG514 Manage Project Cost Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 5

    Unit 4 | Manage project human resources

    • Frameworks for managing project human resources

    • Organising projects within a matrix management arrangement

    • Human resource management in a project context

    • Video Presentation 1

    • Human Resource Management Plan

    • RASCI Matrix

    • Identifying the required human resources for a project

    • Video Presentation 2

    • Using the Resource Allocation Matrix (RAM) to validate resource requirements

    • Video Presentation 3

    • Skills Matrix

    • Training Session 4

    • Learning Survey | research activity - Tuckman and Jensen’s five-stage team development model

    • Creating high-performing project teams

    • Implementing a performance management system

    • View this template Job Description

    • Techniques for managing and improving performance of project team members

    • View this template Performance Agreement

    • View this template Performance Review Discussion Plan

    • View this template Performance Improvement Plan

    • View this template Underperformance Meeting Plan

    • Managing conflict within the project

    • Learning Survey | research activity - Personality Types

    • Managing project reward systems

    • Revision Quiz | Managing project teams

    • Disbanding project teams

    • Revision Quiz | Human Resource Management In A Project Context

    • Assessment for this unit

    • BSBPMG515 Manage Project Human Resources Assessment Tasks 1 and 2

    • BSBPMG515 Manage Project Human Resources Assessment Task 3 | Third Party Report

    • It's time to get this unit marked
  • 6

    Unit 5 | Facilitate continuous improvement

    • What is continuous improvement

    • Continuous improvement process: Kaizen

    • The Toyota way: Kaizen

    • Continuous improvement process: Plan, Do, Check, Act (PDCA)

    • Continuous improvement process: Lean Six Sigma

    • Systematic and analytical tools and techniques across the DMAIC phases

    • Case Study: Lean Six Sigma at an Australian water company

    • Learning Survey | research activity - Kaizen activities in a small scale organisation

    • Address sustainability requirements: Waste

    • Address sustainability requirements: Environmental Management Systems (EMS)

    • Address sustainability requirements: ISO 14001 - Environmental Management Systems

    • Learning Survey | research activity - Bluescope Steel sustainability approach

    • Learning Survey | research activity - Vision Australia sustainability approach

    • Learning Survey | research activity - Cocoa Cola sustainability approach

    • Learning Survey | research activity - UNSW sustainability approach

    • Knowledge Management Systems

    • Continuous Improvement Engagement and Communication Strategies

    • Leading your team to effectively implement continuous improvement processes

    • Learning Survey | research activity - brainstorming techniques

    • Revision Quiz | Continuous Improvement In A Project Context

    • Assessment for this unit

    • BSBMGT516 Facilitate Continuous Improvements Assessment Tasks 1 to 3

    • BSBMGT516 Facilitate Continuous Improvements Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 7

    Unit 6 | Manage project quality

    • Video Presentation | Manage project quality

    • Key aspects of quality management within projects

    • The impact of quality on other project activities

    • Cost of quality (CoQ) and the cost of poor quality (CoPQ)

    • Case Study | Cost of poor quality (CoPQ)

    • The quality management plan

    • The quality criteria grid

    • Case Study | Quality management plan

    • Quality assurance versus quality control

    • Determine quality objectives and standards

    • Leveraging continuous improvement to achieve project quality management

    • Case study | Planning for quality assurance and quality control

    • Tools used for quality control

    • Root cause analysis

    • Revision Quiz | Root Cause Analysis Tools

    • Lessons learned

    • Assessment instructions

    • BSBPMG513 Manage Project Quality Tasks 1 to 3

    • BSBPMG513 Manage Project Quality Task 4 | Third Party Report

    • It's time to get this unit marked
  • 8

    Unit 7 | Manage meetings

    • Video Presentation| project meetings

    • Functions of meetings

    • Types of meetings

    • Clarify the objective of the meeting

    • Conducting a project 'kick off' meeting

    • Who to invite to a meeting

    • Group dynamics in a meeting

    • How to lead an effective meeting

    • Video | Effective Meetings - How to Lead Great Meetings

    • Meeting terminology

    • Planning a meeting using a meeting checklist

    • Preparing and dispatching meeting documentation

    • Producing meeting agendas and minutes

    • Structure of meetings

    • Research activity | Incorporated associations meetings

    • Case Study | APEX meeting procedures

    • Case Study | Effective club meetings - a guide for the chairperson

    • Case Study | Effective and productive committee meetings

    • Meeting templates - use these if your workplace does not have formal meeting policies, procedures or templates

    • Assessment instructions for this unit

    • BSBADM502 Manage Meetings Assessment Tasks 1 to 3

    • BSBADM502 Manage Meetings Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 9

    Unit 8 | Manage project stakeholder engagement

    • Audiovisual presentation | project stakeholder management

    • Stakeholder engagement process

    • Who are project stakeholders?

    • Types of project stakeholders

    • Identifying project stakeholders

    • Information collected at the stakeholder identification stage

    • The stakeholder register

    • Analysis of identified stakeholders

    • Case study | Australian Energy Market Commission (AEMC) Stakeholder Engagement Policy

    • Case study | Powerlink

    • Case study | Australian Nursing and Midwifery Accreditation Council (ANMAC)

    • Case Study | Fair Work Ombudsman

    • Stakeholder Engagement Toolkit | Department of Health and Human Services

    • Levels of stakeholder engagement

    • Common barriers to effective engagement

    • Essential leadership skills for effective stakeholder management

    • Leadership styles

    • Research activity | Leadership - when management is not enough

    • Complexities involved in managing stakeholders

    • Managing stakeholder expectations

    • Managing the impact of change on stakeholders

    • Stakeholder co-creation

    • Revision Quiz | Project Stakeholder Management

    • Assessment instructions for this unit

    • BSBPMG519 Manage project stakeholder engagement Assessment Tasks 1 to 3

    • BSBPMG519 Manage project stakeholder engagement Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 10

    Unit 9 | Manage project information and communication

    • Communication across the project life cycle

    • Audiovisual Presentation | Project information and communication

    • Communication and the stakeholder engagement process

    • Developing a project communication strategy

    • Communication Management Plan

    • Project Management Information Systems (PMIS)

    • Communication challenges

    • Cultural aspects to be considered

    • Categories and mechanisms of communication

    • Factors affecting the choice of communication technology

    • Case Study | Tasmanian Government communication tools

    • Case Study | City of Cockburn Communication Strategy and Action Plan

    • Case Study | National Regulatory System for Community Housing (NRSCH)

    • Case Study | Main Roads Western Australia Communication Plan

    • Communication review process

    • Assessment Instructions for this unit

    • BSBPMG516 Manage project information and communication Assessment Tasks 1 to 3

    • BSBPMG516 Manage project information and communication Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 11

    Unit 10 | Manage project risk

    • Audiovisual Presentation | Project Risk Management

    • Risk, risk management and sources of project risk

    • The Risk Management Plan

    • The risk management process

    • Step 1: Establish the risk context, scope and criteria

    • Step 2: Risk identification

    • Case Study | Department of Premier and Cabinet Risk Identification Tool for larger and/or complex projects

    • Step 3: Risk analysis

    • What is the difference between Qualitative Risk Analysis vs Quantitative Risk Analysis

    • Quantitative Risk Analysis - tools and techniques

    • Step 4: Risk Evaluation

    • Step 5: Risk Treatment

    • Step 6: Contingency Planning

    • Risk monitoring and review

    • Communication and consultation

    • Case Study Risk Management Framework | Tourism Australia

    • Research Activity | Risk Management Framework Northern Australia Infrastructure Facility

    • Ten golden rules of project risk management

    • Revision Quiz | Project Risk Management

    • Assessment instructions for this unit

    • BSBPMG517 Manage project risk Assessment Tasks 1 to 3

    • BSBPMG517 Manage project risk Assessment Task 4 Third Party Report

    • It's time to get this unit marked
  • 12

    Unit 11 | Manage project procurement

    • Overview of unit - audiovisual presentation

    • What is procurement

    • Project governance in procurement

    • Probity in procurement

    • Procurement Management Plan

    • Review the Work Breakdown Structure (WBS) and build the Bill of Materials (BoM)

    • Large capital items and long lead-time items

    • The procurement process

    • Purchase order

    • Tenders

    • Selecting a supplier

    • Contracts

    • Research activity | Types of contracts

    • Planning for Contract Management

    • Awarding the contract

    • Contract Variations

    • Monitoring performance of a contract

    • Managing contract problems

    • Procurement finalisation processes

    • Case Study | Procurement Policy Department Housing and Public Works

    • Assessment instructions for this unit

    • BSBPMG518 Manage project procurement Assessment Tasks 1 to 3

    • BSBPMG518 Manage project procurement Assessment Task 4 | Third Party Report

    • It's time to get this unit marked
  • 13

    Unit 12 | Manage project integration

    • The project life cycle

    • Project integration management

    • The Project Charter

    • The SMARTA technique to defining project objectives

    • Project governance

    • Project scope integration

    • Project schedule integration

    • Project cost integration

    • Project resource integration

    • Project quality integration

    • Project stakeholder integration

    • Project communication and information integration

    • Project risk integration

    • Project procurement integration

    • The Integrated Project Management Plan

    • Managing project control

    • Change control processes

    • Managing conflict within the project

    • Manage project finalisation

    • Revision Quiz | Project Integration

    • Assessment for this unit

    • Assessment Tasks 1 to 3 BSBPMG521 Manage project integration

    • Assessment Task 4 Third Party Report BSBPMG521 Manage project integration

    • It's time to get this unit marked
  • 14

    Steps to complete your course

    • Learner Questionnaire

    • Request your certificate