Course Overview
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1
Welcome to the Diploma of Project Management
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Student Details and Learning Needs Assessment
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Induction Session: Diploma of Project Management
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Book in for the new student induction telephone session ( approximately 10 minutes)
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Recommended textbook
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An overview of the text: Project Management in Practice 2e
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Important Information
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Mark your calendar with the due date for Unit 1
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2
Unit 1 | Manage project scope
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Audio Visual Presentation 1
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What is a project
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Project characteristics
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‘Program’ versus ‘project’
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Program’ versus ‘portfolio’
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Key terminology: standard, framework and methodology
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The project life cycle
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Typical reasons project fail
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Typical reasons projects succeed
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Compression of the product life cycle
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Audio Visual Presentation 2a
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Audio Visual Presentation 2b
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Defining the project scope
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Learning Survey | case study - project charter
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Establishing project priorities: The triple constraints
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Project requirements
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Components of a project scope document
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Scope Management Plan
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Project risks
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Learning Survey | research activity - scope creep
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Work Breakdown Structure (WBS)
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WBS terminologies and techniques
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Audio Visual Presentation 3
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Change control processes
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Governance and gates
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Assessment for this unit
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BSBPMG511 Manage Project Scope Assessment Tasks 1 to 3
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BSBPMG511 Manage Project Scope Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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3
Unit 2 | Manage project time
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Recap: The project life cycle
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Terminology used in this unit
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Video Presentation 1
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The importance of estimating
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What is being estimated?
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The Schedule Management Plan
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Tools and techniques used to develop a project schedule
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Video Presentation 2
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Activity-on-node (AON) method of constructing a project network
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Developing the project schedule
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Integrating the Work Breakdown Structure (WBS) and the Project Network
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Constructing the project network
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Case Study: constructing a project network using the activity-on-node (AON) method
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Revision Quiz | construct a project network
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Case Study: estimating activity time of the project network
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Case Study: determining slack or float and identifying the critical path
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Revision Quiz | construct a project network, calculate early, late and slack times and identify the critical path
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Video Presentation 3
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Methods for estimating project durations (time)
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Reducing project duration and accelerating project completion
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Gantt charts (bar charts) and control charts
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How to draw a Gantt chart by hand
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How to create a Gantt chart in Excel
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Change during the life cycle of a project
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Revision Quiz | Project Schedule Management
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Assessment for this unit
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BSBPMG512 Manage Project Time Assessment Tasks 1 to 3
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BSBPMG512 Manage Project Time Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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4
Unit 3 | Manage project cost
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Project cost management
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Resource types
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Video Presentation 1
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Project costs - direct, indirect, fixed and variable
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Identification of costs
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Large capital items and long lead-time items
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The importance of estimating in a project
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Top down versus bottom up estimating
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Estimating tools and techniques
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Cost Management Plan
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Video Presentation 2
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Time-phased project budgeting
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Learning Survey | research activity - Enterprise Resource Planning (ERP)
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Case Study: from the WBS to the time-phased budget
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Common issues that can lead to an increase in project cost
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Contingency planning
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Video Presentation 3
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Cost monitoring and control
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Project monitoring system structure
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Types of reports
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Learning Survey | research activity - Earned Value Management (EVM)
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Cost closure
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Revision Quiz | Project Cost Management
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Assessment for this unit
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BSBPMG514 Manage Project Cost Assessment Tasks 1 to 3
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BSBPMG514 Manage Project Cost Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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5
Unit 4 | Manage project human resources
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Frameworks for managing project human resources
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Organising projects within a matrix management arrangement
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Human resource management in a project context
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Video Presentation 1
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Human Resource Management Plan
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RASCI Matrix
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Identifying the required human resources for a project
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Video Presentation 2
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Using the Resource Allocation Matrix (RAM) to validate resource requirements
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Video Presentation 3
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Skills Matrix
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Training Session 4
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Learning Survey | research activity - Tuckman and Jensen’s five-stage team development model
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Creating high-performing project teams
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Implementing a performance management system
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View this template Job Description
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Techniques for managing and improving performance of project team members
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View this template Performance Agreement
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View this template Performance Review Discussion Plan
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View this template Performance Improvement Plan
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View this template Underperformance Meeting Plan
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Managing conflict within the project
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Learning Survey | research activity - Personality Types
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Managing project reward systems
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Revision Quiz | Managing project teams
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Disbanding project teams
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Revision Quiz | Human Resource Management In A Project Context
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Assessment for this unit
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BSBPMG515 Manage Project Human Resources Assessment Tasks 1 and 2
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BSBPMG515 Manage Project Human Resources Assessment Task 3 | Third Party Report
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It's time to get this unit marked
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6
Unit 5 | Facilitate continuous improvement
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What is continuous improvement
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Continuous improvement process: Kaizen
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The Toyota way: Kaizen
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Continuous improvement process: Plan, Do, Check, Act (PDCA)
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Continuous improvement process: Lean Six Sigma
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Systematic and analytical tools and techniques across the DMAIC phases
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Case Study: Lean Six Sigma at an Australian water company
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Learning Survey | research activity - Kaizen activities in a small scale organisation
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Address sustainability requirements: Waste
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Address sustainability requirements: Environmental Management Systems (EMS)
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Address sustainability requirements: ISO 14001 - Environmental Management Systems
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Learning Survey | research activity - Bluescope Steel sustainability approach
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Learning Survey | research activity - Vision Australia sustainability approach
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Learning Survey | research activity - Cocoa Cola sustainability approach
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Learning Survey | research activity - UNSW sustainability approach
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Knowledge Management Systems
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Continuous Improvement Engagement and Communication Strategies
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Leading your team to effectively implement continuous improvement processes
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Learning Survey | research activity - brainstorming techniques
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Revision Quiz | Continuous Improvement In A Project Context
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Assessment for this unit
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BSBMGT516 Facilitate Continuous Improvements Assessment Tasks 1 to 3
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BSBMGT516 Facilitate Continuous Improvements Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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7
Unit 6 | Manage project quality
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Video Presentation | Manage project quality
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Key aspects of quality management within projects
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The impact of quality on other project activities
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Cost of quality (CoQ) and the cost of poor quality (CoPQ)
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Case Study | Cost of poor quality (CoPQ)
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The quality management plan
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The quality criteria grid
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Case Study | Quality management plan
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Quality assurance versus quality control
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Determine quality objectives and standards
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Leveraging continuous improvement to achieve project quality management
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Case study | Planning for quality assurance and quality control
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Tools used for quality control
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Root cause analysis
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Revision Quiz | Root Cause Analysis Tools
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Lessons learned
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Assessment instructions
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BSBPMG513 Manage Project Quality Tasks 1 to 3
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BSBPMG513 Manage Project Quality Task 4 | Third Party Report
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It's time to get this unit marked
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8
Unit 7 | Manage meetings
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Video Presentation| project meetings
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Functions of meetings
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Types of meetings
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Clarify the objective of the meeting
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Conducting a project 'kick off' meeting
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Who to invite to a meeting
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Group dynamics in a meeting
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How to lead an effective meeting
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Video | Effective Meetings - How to Lead Great Meetings
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Meeting terminology
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Planning a meeting using a meeting checklist
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Preparing and dispatching meeting documentation
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Producing meeting agendas and minutes
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Structure of meetings
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Research activity | Incorporated associations meetings
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Case Study | APEX meeting procedures
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Case Study | Effective club meetings - a guide for the chairperson
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Case Study | Effective and productive committee meetings
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Meeting templates - use these if your workplace does not have formal meeting policies, procedures or templates
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Assessment instructions for this unit
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BSBADM502 Manage Meetings Assessment Tasks 1 to 3
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BSBADM502 Manage Meetings Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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9
Unit 8 | Manage project stakeholder engagement
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Audiovisual presentation | project stakeholder management
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Stakeholder engagement process
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Who are project stakeholders?
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Types of project stakeholders
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Identifying project stakeholders
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Information collected at the stakeholder identification stage
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The stakeholder register
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Analysis of identified stakeholders
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Case study | Australian Energy Market Commission (AEMC) Stakeholder Engagement Policy
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Case study | Powerlink
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Case study | Australian Nursing and Midwifery Accreditation Council (ANMAC)
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Case Study | Fair Work Ombudsman
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Stakeholder Engagement Toolkit | Department of Health and Human Services
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Levels of stakeholder engagement
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Common barriers to effective engagement
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Essential leadership skills for effective stakeholder management
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Leadership styles
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Research activity | Leadership - when management is not enough
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Complexities involved in managing stakeholders
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Managing stakeholder expectations
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Managing the impact of change on stakeholders
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Stakeholder co-creation
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Revision Quiz | Project Stakeholder Management
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Assessment instructions for this unit
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BSBPMG519 Manage project stakeholder engagement Assessment Tasks 1 to 3
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BSBPMG519 Manage project stakeholder engagement Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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10
Unit 9 | Manage project information and communication
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Communication across the project life cycle
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Audiovisual Presentation | Project information and communication
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Communication and the stakeholder engagement process
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Developing a project communication strategy
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Communication Management Plan
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Project Management Information Systems (PMIS)
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Communication challenges
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Cultural aspects to be considered
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Categories and mechanisms of communication
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Factors affecting the choice of communication technology
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Case Study | Tasmanian Government communication tools
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Case Study | City of Cockburn Communication Strategy and Action Plan
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Case Study | National Regulatory System for Community Housing (NRSCH)
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Case Study | Main Roads Western Australia Communication Plan
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Communication review process
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Assessment Instructions for this unit
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BSBPMG516 Manage project information and communication Assessment Tasks 1 to 3
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BSBPMG516 Manage project information and communication Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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11
Unit 10 | Manage project risk
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Audiovisual Presentation | Project Risk Management
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Risk, risk management and sources of project risk
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The Risk Management Plan
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The risk management process
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Step 1: Establish the risk context, scope and criteria
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Step 2: Risk identification
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Case Study | Department of Premier and Cabinet Risk Identification Tool for larger and/or complex projects
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Step 3: Risk analysis
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What is the difference between Qualitative Risk Analysis vs Quantitative Risk Analysis
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Quantitative Risk Analysis - tools and techniques
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Step 4: Risk Evaluation
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Step 5: Risk Treatment
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Step 6: Contingency Planning
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Risk monitoring and review
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Communication and consultation
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Case Study Risk Management Framework | Tourism Australia
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Research Activity | Risk Management Framework Northern Australia Infrastructure Facility
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Ten golden rules of project risk management
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Revision Quiz | Project Risk Management
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Assessment instructions for this unit
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BSBPMG517 Manage project risk Assessment Tasks 1 to 3
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BSBPMG517 Manage project risk Assessment Task 4 Third Party Report
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It's time to get this unit marked
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12
Unit 11 | Manage project procurement
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Overview of unit - audiovisual presentation
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What is procurement
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Project governance in procurement
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Probity in procurement
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Procurement Management Plan
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Review the Work Breakdown Structure (WBS) and build the Bill of Materials (BoM)
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Large capital items and long lead-time items
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The procurement process
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Purchase order
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Tenders
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Selecting a supplier
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Contracts
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Research activity | Types of contracts
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Planning for Contract Management
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Awarding the contract
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Contract Variations
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Monitoring performance of a contract
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Managing contract problems
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Procurement finalisation processes
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Case Study | Procurement Policy Department Housing and Public Works
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Assessment instructions for this unit
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BSBPMG518 Manage project procurement Assessment Tasks 1 to 3
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BSBPMG518 Manage project procurement Assessment Task 4 | Third Party Report
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It's time to get this unit marked
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13
Unit 12 | Manage project integration
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The project life cycle
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Project integration management
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The Project Charter
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The SMARTA technique to defining project objectives
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Project governance
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Project scope integration
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Project schedule integration
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Project cost integration
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Project resource integration
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Project quality integration
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Project stakeholder integration
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Project communication and information integration
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Project risk integration
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Project procurement integration
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The Integrated Project Management Plan
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Managing project control
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Change control processes
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Managing conflict within the project
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Manage project finalisation
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Revision Quiz | Project Integration
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Assessment for this unit
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Assessment Tasks 1 to 3 BSBPMG521 Manage project integration
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Assessment Task 4 Third Party Report BSBPMG521 Manage project integration
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It's time to get this unit marked
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14
Steps to complete your course
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Learner Questionnaire
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Request your certificate
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